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Making Tax Digital: What Are Digital Records and What Must You Keep?

By graham, 6 June, 2026
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What are digital records, and how relevant are these records for the Making Tax Digital quarterly submission

One of the most common questions raised during recent HMRC webinars on Making Tax Digital (MTD) was:

"What exactly are digital records?"

Many business owners hear the term and immediately assume they need complicated bookkeeping systems or detailed spreadsheets. In reality, digital records are simply the information HMRC requires you to keep electronically about your business income and expenses.Coffee Shop Owner Serves Coffee

What Are Digital Records?

Digital records are the electronic records of your business transactions that support your quarterly updates and annual tax return under MTD.

For each transaction, HMRC expects you to record:

• The date of the transaction
• The amount
• The category of income or expense

These records must be maintained digitally using compatible software.

Do I Need to Record Every Sale?

Not necessarily.

This was one of the most frequently asked questions from hairdressers, taxi drivers, market traders and other businesses that process a large number of small transactions.

HMRC allows many businesses to record daily gross takings rather than every individual sale.

For example, if a hairdresser serves 12 customers during a day, they may record the day's total income rather than entering each customer separately.

What About Businesses Receiving Monthly Payments?

A question raised by several dental practices concerned monthly remittance statements and lump-sum payments.

Where income is received through payment platforms or consolidated statements, businesses should ensure their digital records accurately reflect the underlying income and categories. Your software may assist with this process.

Why Are Digital Records Important?

The purpose of MTD is not to increase paperwork.

HMRC's objective is to improve record-keeping throughout the year and reduce errors that occur when businesses attempt to reconstruct records months later.

Maintaining accurate digital records means:

• Better visibility of business performance
• Less year-end stress
• Improved accuracy
• Easier compliance with MTD requirements

Common Misconceptions

Myth: I must record every customer individually.

Reality: Many businesses can use daily gross takings.

Myth: Digital records mean uploading every receipt to HMRC.

Reality: Digital records are your business records, not documents sent directly to HMRC.

Myth: MTD requires complex accounting systems.

Reality: Many software packages are designed specifically for small businesses and sole traders.

Final Thoughts

Digital records are the foundation of Making Tax Digital. The key requirement is that income and expenses are recorded digitally, accurately and consistently throughout the year.

For many businesses, the process is far simpler than they initially expect.

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